WINDOW 11

How to Stop Adobe Genuine Service Alerts in Windows 11

4 SOLUTIONS
OCTOBER 28, 2024

Adobe Genuine Service alerts can be annoying, especially if you’re using licensed Adobe software but still get warnings. This guide walks you through seven easy ways to stop these alerts in Windows 11, helping you keep your Adobe software in check and your computer running smoothly.

Deepak Yadav
Deepak Yadav

Expert, Head of Windows Circle

Administrator Rights

Ensure you have admin privileges to modify system files and services for effective changes.

System Backup

Create a System Restore Point before any modifications to safeguard against unintended changes.

Familiarity with Windows Tools

A basic understanding of tools like Task Scheduler, Registry Editor, and Services Manager is recommended for safe adjustments.

Reinstall Adobe Software with a Verified License

5 STEPS EASY 2 MIN

1/4

METHOD
Method 1
Overview

To eliminate Adobe Genuine Service alerts, ensure your Adobe software is legitimate. Reinstalling a verified copy of Adobe software can stop unauthorized alerts from appearing.

Method 1 of 4
Next Method

Open Installed App Settings

Go to Settings Win + I → Apps → Installed Apps.

Method 1 of 4
Step 1 of 5

Uninstall Adobe Software

Locate and uninstall the Adobe software causing alerts.

Method 1 of 4
Step 2 of 5

Download a Verified Copy

Visit Adobe’s official website, download the application you want, and activate with a valid license key or Adobe account.

Method 1 of 4
Step 3 of 5

Clear Temporary Files

Press Win key to open start menu.

Now, search "Disk Clean-up", this will open drive selection window.

Click on the dropdown menu under Drives. Select the drive you want to clean up (e.g., C:, D:, E:, or H:).

Once you select a drive, the Disk Cleanup window will open. This will show a list of file types that can be deleted to free up space.

In the Files to delete section, select the checkbox next to the file types you want to remove. Common options include Temporary Internet Files, Recycle Bin, and System error memory dump files.

If you want to clean up system files, click Clean up system files. To see more information about specific files, you can click View Files.

After selecting the files, click OK to begin the cleanup.

Click Delete Files to confirm and complete the cleanup. Disk Cleanup to remove cache and temp files for a cleaner reinstall.

Method 1 of 4
Step 4 of 5

Verify License

Confirm the license’s authenticity to avoid further alerts.

Tip: Clear cache regularly to maintain optimal software performance.

Method 1 of 4
Step 5 of 5

Restore the System to an Earlier State

4 STEPS EASY 2 MIN

2/4

METHOD
Method 2
Overview

Restoring your system to a previous state can resolve Adobe alerts by undoing recent changes that may have triggered them.

Method 2 of 4
Next Method

Open System Restore

Press Win + R, type rstrui, and press Enter.

Method 2 of 4
Step 1 of 4

Select Restore Point

Choose a restore point before the alerts began and follow the prompts to restore.

Method 2 of 4
Step 2 of 4

Schedule Regular Restore Points

Regularly create restore points as a safeguard.

Method 2 of 4
Step 3 of 4

Verify Application Stability

After restoring, test Adobe applications to ensure they function as expected.

Warning: Always test applications after restoring to confirm stability.

Method 2 of 4
Step 4 of 4

Disable Adobe Genuine Service in Services Manager

4 STEPS EASY 2 MIN

3/4

METHOD
Method 3
Overview

Advanced users can stop the Adobe Genuine Service by disabling it in Services Manager to prevent background activity that may cause alerts.

Method 3 of 4
Next Method

Open Services Manager

Press Win + R, type services.msc, and press Enter.

Method 3 of 4
Step 1 of 4

Disable Adobe Service

Locate Adobe Genuine Software Integrity Service, go to Properties, set Startup type to Disabled, and select Stop.

Method 3 of 4
Step 2 of 4

Restart System

Restart your computer to apply changes.

Method 3 of 4
Step 3 of 4

Monitor After Updates

Adobe updates may re-enable the service, so check periodically.

Pro Tip: Recheck service settings after major Adobe updates.

Method 3 of 4
Step 4 of 4

Block Adobe Genuine Service via Windows Firewall

6 STEPS EASY 2 MIN

4/4

METHOD
Method 4
Overview

Blocking the Adobe Genuine Service through the Windows Defender Firewall (WDF) stops it from connecting to Adobe servers, effectively preventing verification and alert generation.

Method 4 of 4

Open Windows Firewall

Search Windows Defender Firewall from Start Menu to open it.

Method 4 of 4
Step 1 of 6

Opening Advanced Settings in WDF

Click on Advanced settings in the left pane to access detailed firewall configuration options.

Method 4 of 4
Step 2 of 6

Add New Outbound Rule

Navigate to Outbound Rules > New Rule > Program.

Method 4 of 4
Step 3 of 6

Locate Executable

Find AdobeGenuineService.exe in C:\Program Files (x86)\Common Files\Adobe\AdobeGenuineService.

Method 4 of 4
Step 4 of 6

Block Connection

Select Block the connection, label it (e.g., “Adobe Service Block”), and save the rule.

Method 4 of 4
Step 5 of 6

Verify Block Effectiveness

Check network activity in Task Manager to confirm the block is effective.

Tip: Limit the block to Adobe Genuine Service to avoid impacting other Adobe applications.

Method 4 of 4
Step 6 of 6

Additional Tips

Image

Run Regular Malware Scans: Malware may mimic Adobe alerts. Use a reputable antivirus program to scan and remove potential threats.

Keep Adobe Applications Updated: Update Adobe software through official channels to receive the latest fixes and avoid potential conflicts.

Contact Adobe Support: If you’re using a licensed copy and still receive alerts, Adobe Support can provide further assistance. |

Methods (4)

Reinstall Adobe Sof...
5 Steps
Restore the System ...
4 Steps
Disable Adobe Genui...
4 Steps
Block Adobe Genuine...
6 Steps

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