WINDOW 11

How to Fix dxgmms2.sys Blue Screen Error in Windows 11

7 SOLUTIONS
FEBRUARY 09, 2025

The dxgmms2.sys error is a Blue Screen of Death (BSOD) caused by issues with the DirectX graphics subsystem. They are often tied to outdated drivers, corrupt system files, or hardware conflicts. Below are prerequisites and step-by-step methods to resolve the issue.

Deepak Yadav
Deepak Yadav

Expert, Head of Windows Circle

Admin Privileges

Required to modify drivers, system files, or BIOS settings.

Power Supply

Keep the device plugged in to avoid interruptions during updates or scans.

Note Driver Versions

Document current GPU driver versions to revert if needed.

Update or Reinstall Graphics Drivers

3 STEPS EASY 2 MIN

1/7

METHOD
Method 1
Overview

Reason: Corrupt, outdated, or incompatible GPU drivers often trigger this error.

Method 1 of 7
Next Method

Open Device Manager

Press Win + X and select Device Manager.

Method 1 of 7
Step 1 of 3

Update GPU Drivers

Expand Display adapters.

Right-click your GPU (e.g., NVIDIA, AMD, Intel), and select Update driver.

Choose Search automatically for drivers and follow the prompts.

Method 1 of 7
Step 2 of 3

Manual Driver Installation

If automatic updates fail, visit the GPU manufacturer’s website (e.g., AMD/NVIDIA support).

Download the latest driver for your exact GPU model and Windows 11.

Run the installer and follow on-screen instructions.

Tip: Use Display Driver Uninstaller (DDU) in Safe Mode for a clean driver reinstall if conflicts persist.

Method 1 of 7
Step 3 of 3

Run Windows Update

2 STEPS EASY 2 MIN

2/7

METHOD
Method 2
Overview

Reason: System bugs or missing patches can destabilize DirectX components.

Method 2 of 7
Next Method

Check for Updates

Go to Settings > Windows Update.

Click Check for updates and install all pending updates.

Method 2 of 7
Step 1 of 2
Step 2

Install Optional Updates

Under Advanced Options, select Optional updates.

Install driver or firmware updates listed here.

Tip: Restart the laptop after updates, even if not prompted.

Method 2 of 7
Step 2 of 2

Scan for System File Corruption

3 STEPS EASY 2 MIN

3/7

METHOD
Method 3
Overview

Reason: Corrupt system files may damage DirectX dependencies.

Method 3 of 7
Next Method
Step 1

Run SFC Scan

Open Command Prompt as admin and run: sfc /scannow

Method 3 of 7
Step 1 of 3

Repair System Image with DISM

If SFC fails, run: DISM /Online /Cleanup-Image /RestoreHealth

Method 3 of 7
Step 2 of 3

Restart and Recheck

Reboot the system and rerun SFC if errors were found.

Tip: Let scans complete uninterrupted (may take 15–30 minutes).

Method 3 of 7
Step 3 of 3

Check for Disk Errors

2 STEPS EASY 2 MIN

4/7

METHOD
Method 4
Overview

Reason: Bad sectors or file system errors can corrupt critical files like dxgmms2.sys.

Method 4 of 7
Next Method

Run CHKDSK

Open Command Prompt as admin and run: chkdsk /f /r

Type Y to schedule the scan on reboot.

Method 4 of 7
Step 1 of 2

Restart the System

Allow the scan to run during startup.

Tip: This scan can take hours for large drives. Plan accordingly.

Method 4 of 7
Step 2 of 2

Test Hardware Components

2 STEPS EASY 2 MIN

5/7

METHOD
Method 5
Overview

Reason: Faulty RAM or GPU hardware can destabilize drivers.

Method 5 of 7
Next Method
Step 1

Test RAM

Type Windows Memory Diagnostic in the Start menu and run the tool.

Select Restart now and check for problems.

Method 5 of 7
Step 1 of 2

Stress-Test the GPU

Use built-in diagnostics from your GPU software (e.g., NVIDIA GeForce Experience).

Monitor for crashes or artifacts during testing.

Caution: Overheating during tests indicates cooling issues. Clean vents/reapply thermal paste if needed.

Method 5 of 7
Step 2 of 2

Disable Overclocking

2 STEPS EASY 2 MIN

6/7

METHOD
Method 6
Overview

Reason: Overclocked GPUs/CPUs can cause instability in graphics subsystems.

Method 6 of 7
Next Method

Reset GPU Settings

Open your GPU control panel (e.g., NVIDIA Control Panel) by right-clicking on your desktop and selecting NVIDIA Control Panel. Alternatively, press Windows + Ctrl + Shift + B to reset the graphics driver.

Restore default clock speeds and voltage.

Method 6 of 7
Step 1 of 2

Disable CPU Overclocking

Enter BIOS/UEFI (Restart > press F2/Del).

Navigate to Advanced CPU Settings and disable Overclocking/XMP Profiles.

Info: Update BIOS before re-enabling overclocking for better stability.

Method 6 of 7
Step 2 of 2

Perform a Clean Boot

3 STEPS EASY 2 MIN

7/7

METHOD
Method 7
Overview

Reason: Third-party apps or services may conflict with DirectX processes.

Method 7 of 7

Open System Configuration

Press Win + R, type msconfig, and press Enter.

Method 7 of 7
Step 1 of 3
Step 2

Disable Startup Apps/Services

Go to Services > Hide all Microsoft services > Disable all.

Under the Startup tab, click Open Task Manager and disable all entries.

Method 7 of 7
Step 2 of 3

Restart and Monitor

Reboot and check if the error recurs. Re-enable services/apps gradually to identify the culprit.

Tip: Focus on recently installed software or RGB control utilities (e.g., iCUE, Armoury Crate).

Method 7 of 7
Step 3 of 3

Additional Tips

Image

Test after each fix to identify the solution.

Use the DirectX End-User Runtime installer from Microsoft’s site if other steps fail.

Persistent errors may indicate failing GPU/RAM. Consult a technician for diagnostics.

Methods (7)

Update or Reinstall...
3 Steps
Run Windows Update
2 Steps
Scan for System Fil...
3 Steps
Check for Disk Err...
2 Steps
Test Hardware Compo...
2 Steps
Disable Overclockin...
2 Steps
Perform a Clean Boo...
3 Steps

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