WINDOW 11

How to Reset Microsoft Store Cache in Windows 11

4 SOLUTIONS
NOVEMBER 22, 2024

Microsoft Store cache issues can cause problems such as apps not downloading, the store not opening, or updates failing. Resetting the Microsoft Store cache can effectively resolve these problems and restore its functionality. This guide provides detailed, 100% original methods for resetting the cache with authentic solutions and bonus tips.

Deepak Yadav
Deepak Yadav

Expert, Head of Windows Circle

Stable Internet Connection

A stable connection is essential for the Microsoft Store to sync data.

System Updates

Press Win + I > Windows Update to install pending updates.

Microsoft Account Sign-in

Log in with your Microsoft account to sync apps and purchases.

Using WSReset (Quick and Simple)

3 STEPS EASY 2 MIN

1/4

METHOD
Method 1
Overview

This built-in tool is the quickest way to reset the Microsoft Store cache without affecting installed apps or settings.

Method 1 of 4
Next Method

Open Run Dialog

Press Win + R.

In the Run dialog box, type wsreset.exe.

Press Enter.

Method 1 of 4
Step 1 of 3

Wait for the Command to Finish

A blank Command Prompt window will appear.

Wait for it to close automatically.

Method 1 of 4
Step 2 of 3

Relaunch Microsoft Store

The Store will reopen automatically.

If not, open it manually from the Start Menu.

Caution: Run this method first as it’s quick and doesn't affect your app data.

Method 1 of 4
Step 3 of 3

Reset via Settings (Deeper Cache Clearing)

5 STEPS EASY 2 MIN

2/4

METHOD
Method 2
Overview

If WSReset doesn’t work, reset the app through the Settings menu.

Method 2 of 4
Next Method

Open Settings

Press Win + I to launch Settings.

Method 2 of 4
Step 1 of 5

Navigate to Apps

Click on Apps in the left panel.

Select Installed Apps on the right.

Method 2 of 4
Step 2 of 5

Open System Components

Scroll down to the related settings, and click on the system components.

Method 2 of 4
Step 3 of 5

Locate Microsoft Store

Use the search bar to type Microsoft Store.

Click the three-dot menu (...) next to the app.

Select Advanced Options from the dropdown.

Method 2 of 4
Step 4 of 5

Reset Microsoft Store

Scroll to the Reset section.

Click Reset, and confirm in the prompt.

Warning: After resetting, log back into your Microsoft Account to restore purchases.

Method 2 of 4
Step 5 of 5

Manually Clear Cache Files

4 STEPS EASY 2 MIN

3/4

METHOD
Method 3
Overview

For advanced users, manually deleting the cache files can ensure a thorough reset.

Method 3 of 4
Next Method

Open the Run Dialog

Press Win + R to open the Run box.

Method 3 of 4
Step 1 of 4

Access Packages Folder

Type %localappdata%\Packages and press Enter.

Method 3 of 4
Step 2 of 4

Locate Cache Folder

Find the folder named Microsoft.WindowsStore_8wekyb3d8bbwe.

Open this folder.

Method 3 of 4
Step 3 of 4

Delete Cache Files

Open the LocalCache subfolder.

Select all files inside it.

Press Shift + Delete to remove them permanently.

Warning: Avoid deleting folders other than LocalCache, as they may contain app data.

Method 3 of 4
Step 4 of 4

Reinstall Microsoft Store

3 STEPS EASY 2 MIN

4/4

METHOD
Method 4
Overview

If the Store remains problematic after resetting the cache, reinstalling it can provide a clean slate.

Method 4 of 4

Uninstall Microsoft Store.

Open PowerShell (Admin) and run:

Get-AppxPackage *WindowsStore* | Remove-AppxPackage

Method 4 of 4
Step 1 of 3

Reinstall Microsoft Store.

Run the following command

Add-AppxPackage -register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_8wekyb3d8bbwe\AppxManifest.xml" -DisableDevelopmentMode

Method 4 of 4
Step 2 of 3

Restart Your System.

Reboot your PC to finalize the process.

Warning: Ensure that your system supports the required Store version before reinstalling.

Method 4 of 4
Step 3 of 3

Additional Tips

Go to Settings > System > Storage > Temporary files. Select Delivery Optimization files and click Remove files.

Press Win + I > Network & Internet > Proxy and turn off any active proxies or VPNs.

Go to Settings > System > Troubleshoot > Other troubleshooters > Windows Store Apps to detect and fix common issues.

Go to Settings > Time & language > Date & time, and toggle Set time automatically.

Methods (4)

Using WSReset (Quic...
3 Steps
Reset via Settings ...
5 Steps
Manually Clear Cach...
4 Steps
Reinstall Microsoft...
3 Steps

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